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The Market Place Privacy Statement - Young People

At The Market Place, which is based at 18a New Market Street, Leeds, LS1 6DG, we take your privacy seriously and will only use your personal information to ensure we can contact you to provide you with the services and support you request from us.

Personal data is data relating to a living individual who can be identified by the data. To carry out our work at The Market Place we may collect, store and process the following personal data categories:

  • Personal contact information including name, address, email addresses, phone numbers;
  • date of birth;
  • equal opportunities monitoring information;
  • contact information and details about parents/carers (where the young person is 11 or 12 or where permission is given to collect this)
  • safeguarding information
  • information relating to sexual offences;
  • information shared on the referral form and intro form
  • other information you provide to us voluntarily.

We may collect and process personal information that is classed as special categories of personal information for the purposes of equal opportunity monitoring. Such special categories of personal data may include:

  • racial and ethnic origin; sexual identity; religion, beliefs and disability information to ensure meaningful equal opportunity monitoring and reporting (sexual identity information is not requested from 11 and 12 year olds)

There are lots of changes happening in Law about Data Protection changing the ways in which information about people may be used and handled. The main purpose of these changes is to protect individuals against misuse or abuse of information about them. It has introduced 4 new rights:

 

Right of Access – You have the right of access to information we hold about you.  We have up to one month to provide you with the information and at no cost to you. We will provide you with a copy of the information we hold that relates to you.

Right to rectification or erasure – If you feel that any data we hold about you is inaccurate, you have the right to ask us to correct or rectify it.  You also have a right to ask us to erase information about you where you can demonstrate that the data we hold is no longer needed by us, or if you feel that we are unlawfully processing your data. Your right of rectification and erasure extends to anyone we have disclosed your personal information to and we will shall take all reasonable steps to inform them about your request.

Right to Restriction of processing – you have a right to request that we refrain from processing your data where you contest its accuracy, or the processing is unlawful and you have requested its erasure, or where we don’t need to hold your data anymore but you need us to in order to establish, exercise or defend any legal claims, or we are in dispute about the legality of our processing your personal data.

Right to object – you have a right to object to our processing of your personal data where the basis of the processing is our legitimate interests including but not limited to direct marketing and profiling.

If you would like to exercise any of these rights or would like any more information about this privacy statement please contact The Market Place Information Officer on io@themarketplaceleeds.org.uk

By completing and returning your referral form to us at The Market Place you are providing us with information and consent that allows us to contact you for an intro (assessment) session at The Market Place. At the intro session you will provide additional information to a member of The Market Place staff team to enable them to support you to identify the correct service and support that meets your needs.

Referral information and information from your intro session will be shared with a manager who will allocate you to a worker/counsellor for your chosen support.

We will not routinely pass on or share your information with anyone outside of The Market Place. The only time we will do that is if we think you or someone else may be at risk (Please see our confidentiality statement and limits to confidentiality); if you give us your consent to share information with a particular person; if there is a legal basis for us to share information; or if you access group work at The Market Place as details are recorded on Leeds City Council Outreach System as part of our contracting arrangements. Please speak to a member of the Youth Work team if you have questions about this.

 

Information contained in any monitoring and statistical reports we produce will not include any identifiable information about anyone who uses The Market Place. Case studies used in training, presentations and reports are anonymised.

From time to time we may contact you about new services or to see if you would like to be involved in a consultation or to see if you want to receive a newsletter.

Please make sure we have the most up to date details to contact you by.

You can check this with your worker at The Market Place or with the receptionist when you arrive at the service.

 

More information about your data protection rights can be found on the Information Commissioner’s Office (ICO) website. You also have a right to lodge a complaint about any aspect of how we are handling your data with the ICO and can do so at the following address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

303 123 1113 | www.ico.org.uk

 

Where you have provided your consent to the collection, processing and

transfer of your personal data, you may withdraw that consent at any time.

This will not affect the lawfulness of data processing based on consent

before it is withdrawn.  To withdraw your consent please contact the

information officer at The Market Place on io@themarketplaceleeds.org.uk

We may change this Privacy Statement from time to time. Any significant changes to the terms will be published on The Market Place website and displayed around the service.